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Outlook Folder Import

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by edlockett

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Am trying to import items from personal folders file to exchange mailbox, using outlook 2003. I can access items in the personal folders and move them manually. However if I use the import wizard I receive the message "The operation failed. An object could not be found". I also receive this message if I try to close the personal folders.
None of the articles in the MS KB that contain references to this message match the situation that I am experiencing.
Any input on this issue would be gratefully received.

3 replies

by addison

If your Microsoft Outlook profile runs in Cached Exchange mode, create a new Microsoft Outlook profile that does not run in Cached Exchange mode and then use the new online Microsoft Outlook profile to import the Microsoft Exchange public folder.

To verify if your Microsoft Outlook profile runs in Cached Exchange mode, follow these steps:
1.Click Start, point to Settings, and then click Control Panel.
2.In Control Panel, right-click Mail, and then click Open.
3.In the Mail Setup - Outlook dialog box, click E-mail Accounts.
4.In the E-mail Accounts dialog box, click View or change existing e-mail accounts under E-mail, and then click Next.
5.In the E-mail Accounts dialog box, click Microsoft Exchange Server, and then click Change.
6.In the Exchange Server Settings dialog box, verify if the Use Cached Exchange Mode check box is selected.

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