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Outlook Hangs

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by mark.chiampi

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Recently-- our e-mail has begun experiencing a problem (has been running fine for a year and no changes have been made). When a large file attachment is sent (over 1 MB) the recepient's Outlook (98) hangs. It says "Not Responding" in Task manager. The Exchange server has plenty of free disk space, and there are no file restrictions on the mailbox.

2 replies

by kimbag

Hi there!
I'm hoping I understand 1 thing: that this is happening to everyone, not just a few users...
Assuming this is true - what Version of Exchange and SP are you running?

K

by mark.chiampi

No it doesn't happen to everyone. It is Exchange 5.5 SP3. The clients are Outlook 98 (mostly) and Outlook 97. It appears only certain users are affected, but I can not figure out a common link between the affected users (Such as O/S or client ver., etc.) Thanks

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