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OUTLOOK: "image viewing component not available on this machine"

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by mahesh.khetani

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im trying to open tiff faxes in out look but i am getting this message on all of my companies xp machines. Does anyone know how to get this component on? i have tried a 3rd party viewer but no joy.

pleaseeeeeeeee help :(

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by dr dij

this really should have been in tech q&a;

www.sysinternals.com/Utilities/Filemon.html

filemon util, (recommended by m$)
start filemon
do the action that gives you error message
stop filemon and read log

it will show you what .dll or other file it could not find. this works for most windows errors.

when I click on email with fax as attached tiff it opens something labeled kodak viewer.

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