Software

Ask something
Discussion Locked

Outlook Inbox Assistant help

0 helpful
6 replies

by bowieb 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I am using Outlook 97. I have configured it to send all of the mail coming from a mailing list to a separate folder. The problem is that it only works for mail coming from the bare address. If the mail comes from someone who's mail program adds areal name to the email address, then it stays in my main inbox.

How can I set it so that all of the email from this email address will go to the right folder no matter how the From line is worded?

6 replies

by bowieb

Hmm...I got my terms messed up. Let me clarify.

All mail from the mailing list is actually coming TO the email address. So I want all mail coming to the email address "list@listserver.org" to go to a particular folder. The problem is that someemail clients change the header. When I look at it in Outlook, it will be "To: Mailing List", or something like that.

by rcc

Why not trying defining a rule that is based on the content rather than sender/recipient? Rules based on this never quite worked for me, but the ones based on content (certain strings/words found in Subject line and/or message) worked every single time.
You can also get the mailing list to change the subscribing SMTP address to the SMTP address of the folder (you can find the address by running the exchange admin or adding the folder to your address book...)
Regards,
Radu

by bowieb

There is no guaranteed content for this list. Also, the list is coming from outside, not our Exchange server.

by suemvp

Try adding the To address to your Outlook Contacts folder. You can then create a rule using the "sent to person or distribution list" condition. I found that this condition looks at the underlying mail address, not the display name.

This discussion is closed to new replies.