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Outlook personal folder 2 gig limitation

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5 replies

by sam

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I have an end user who surpassed the 2 gig limitation on the personal folder (pst) for outlook. The folder is no longer accessible. Scanpst.exe does not work to resolve this issue. Has anyone found a solution to recover the emails from a situation like this?

5 replies

by eddie c

Workaround:

1. Copy the pst file to another folder.
2. Delete the original pst file.
3. (In Outlook 2000) When you open Outlook 2000 after deleting the original pst file, it will automatically re-create a new pst file for you.
4. (In Outlook 97) You need to re-create a new person folder (pst file) manually in "Control Panel" > "Mail and Fax" icon
5. Now you may import all the emails from the old pst file. (By selecting File>Import and Export...)

It should work. I have tried on my boss' PC.

Note: It is not good to have a 2GB pst file. It will degrade the computer and outlook performance. I highly recommend that everyone should achive the outlook data on a regular basis.

If you want to know more about how to achive the data, you may comment on this answer. I will try to help you on it.

Good Luck!

Eddie
Microsoft Certified System Engineer

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