Microsoft

Ask something
Discussion Locked

Outlook reminder pop up's not working

0 helpful
4 replies

by maxgiusto 2 views

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Any idea's on how to fix calendar reminder pop up's ?
I have run outlook /cleanreminders , reinstated expired pop up's and checked advanced pop up options, as well as done all the obvious checks but still no luck. Also spoken to Microsoft support, which was as good as talking to a brick wall.

Anyone have any other ideas ?

4 replies

by john.lane

1. The old syntax outlook/cleanreminders no longer works. First be sure to close Outlook. Then, on the Run command line (click on Start, then Run), you must use the entire path for the Outlook executable (find the path in the Properties for your Outlook shortcut if you have one; verify the correct path including upper or lower case in My Computer or Windows Explorer), surrounded by quote marks since there are spaces in folder names, and including exact upper or lower case (for this purpose the path is case-sensitive), and then add one space and then the switch, such as:
"C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE" /cleanreminders
Realize you may have to wait a minute or two for the reminder box to pop up, before you conclude that it didn't work.

2. If that doesn't work, try the same syntax with the Outlook command line switch named resetfolders instead of cleanreminders.

by lays

I have upgraded to Office 2007 and my reminders do not popup - if I remove the recurrence for a reminder it pop's up, with the recurrence turned one it disappears from the reminder window. I have run Cleanreminders and resetfolders - any suggestions?

by mroux

Check that the local system time is exactly the same as the time on the exchange server. If your system time is out, pop ups won't work.

by Member 33634506

Okay, this is very helpful! I have been getting my pop-ups the next day! this might be the reason! Since I'm using hosted exchange, not exactly sure how i will figure out the system time, but this feels like it might be the right answer. Thanks very much!

This discussion is closed to new replies.