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Outlook Web Access Conundrum

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Odd behavior with OWA. I've installed it on my main IIS server. Only my web site and the Outlook Web Access Site are located there. I'm running SP6 and SP3 for exchange on IIS and the same SPs on my exchange server too. The odd thing is that OWA works fine on the internal network. Logons are always successful (given the right info). The mailbox is delivered and is fully functional.

In contrast, it is impossible to log on to OWA from the internet through our firewall. Our default web page loads fine though, so port 80 is fine. What happens is the OWA page loads, and logon is prompted, but the username and password are always rejected! Then after 3 logon attempts I get a blank page. This with the same name and password accepted minutes ago when logging on from the internal network. I've tried prefacing the logon name with the domain name but that hasn't helped. I have disabled NT authentication on the site entirely, and web publishing is not the culprit since our web page loads fine.

Could t

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by calves

The blank page is a error message to tell you that has been a login violation and that you need to contact the admin.
I think you'll have to give the users rights to logon localy. Try this, give the user you're trying to access the mailbox throughOWA, the right to login locally.

Good luck!

by kurtjb

I have a customer that is having the same problem. I finally found an answer on MS's Knowledgebase Q250657. Hope this helps. I haven't implemented it yet.

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