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Outlook2000 & Exchange 5.5 auto reply

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by dean

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I am almost a little embarassed to ask this, but I have not found how to do this so I have to ask.

All the users on my network are using Outlook2000 which is connected to Exchange Server 5.5 to send and receive e-mail inside and outside the office. In Outlook I turn on my out of office assistant thinking that everyone who sends me e-mail will get the auto reply. The only people who receive the auto responce are the people within my office. If mail is sent from the outside, the sender does not see it.

What am I blindly over looking here?? Thank you very much for your help.

Dean

3 replies

by rlevesque

For some reason, my prev reply isn't here, so here it goes .

Withi MS Exchange's Administrator, go to Configuration, Connections, Internet Mail Service. Under the Internet Mail tab, click on Advanced Options. Uncheck the top option "Disable Out of Office Responses to the Internet". You may also have to Uncheck "Disable Automatic replies to the Internet". I don't think that's the case, but one never knows at times.

Save these changes, and make sure you stop and restart the Internet MailService under Services to make the change take effect.

Richard

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