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OWA attachments in Exchange 5.5

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9 replies

by rudolph(uk) 1 view

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Scenario: Exchange 5.5 servpack 4 - IIS 4 - OWA. Workstations running NT4 servpack 5 and IE 5. Only one domain, one site, one Exchange server. No external links for OWA.

Problem: Most workstations can send and receive messages and open attachments
without any problem. However some few are requested to enter user name and password when trying to open an Office attachement. No username or password is accepted. Whatever is typed is rejected, the Office application - Word or Excel - opens but blank. It is irrelevant what version or Office was used to create the attachment. The same message can be read and the attachment open in other workstations. There is apparently no difference of settings or
configuration between these few workstations and the rest.

Any clue?

Thanks

Rudolph
(MCSE)

9 replies

by philanderson

Listen carefully, you need to right click the appplication -Word or Excels- executable file, and check the security setting tab make sure it matches that of workstations that do what you want them to ie:deliver attachments .

by kyw

Just check if they have administrator rights to the system, or check the permission on the temp directory.

by rudolph(uk)

Administrator rights to what system? do you suggest that admin rights are necessary te read email via OWA? No boy.
Permissions on the temp directory... on what server, IIS or Exchange? What has any temp directory go to do with OWA??
Came on...

by kyw

Asking you to give the user admin rights to the local workstation, is to test if there is a permission issue related to this problem. Checking permission on the temp directory on the local workstation, is to see if the user has rights on the temp directory. Just in case if you didn't know, when opening a attachment using OWA, you will need to have write access to it.

by ralph green

If you have used Ghost and Ghstwalk to copy images and change SIDs, you may have that problem. Have a look at Q264033

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