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paging from outlook/exchange

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by psychokitty2 2 views

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at my business there are a lot of people (doctors) who carry cell phones and pagers. they want to get rid of the pagers and just use cell phones with alpha-numeric paging abilities. the problem is when you page a cell phone it is not the same as paging a pager in exchange/outlook. cell phones page via an email type of address (123-234-3456@blank.blank.net)we cannot figure out how to make paging a cell phone as easy as a pager-open outlook click on new message click on TO: and choose John Doe Pager. the only way i can get it to work is to create my own contacts list and instead of adding an email address i add the cell phone page info. that is not a viable solution because as you know end users can be rather stupid.any suggestions (by the way if there is an answer to this it would mean we would be cutting costs :)

6 replies

by matt_locke

Setup a custom recipient for each cellphone user... for the external address input the cellphone's e-mail address. Using a naming convention on the CR that is standardized for all users. "Cell John" "Cell Bill" etc...
You can also add additional SMTP addresses common to your .com name space that is easier to remember... That way you can use any type of e-mail client world wide to send mail to the cellphone (no need for a GAL). Example: if the your e-mail name space is "unknown.com" it is eaiser to remember "cell.john@unknown.com" than remembering "123-456-3456@blank.blank.net.

by nancyv

You might try this:
(1) Create a public folder containing contacts. Create a contact entry for each cell phone.
(2) Create a distribution list inside the folder.
(3) Click on the distribution list. Then click on file copy from the OL main menu.(4) Start a new email. Past the distribution list entry to the email.
(5) Email it to the people that would need these contacts.
(6) Have them drag the attachment to their contacts list.

Alternate way:
1. In Outlook, Right click on the pager contacts public folder. Go to properties, administration, add to personal folder.
2. Go to the Exchange Administrator, find the public folder. Go to properties, advance, decheck "hide from address book"
This way is still a little quirky though.

by psychokitty2

what i need for this to do is to show up under the global address list. when someone selects create a new message and then clicks the TO: button, the global address list comes up and the person needs to find the cell phone and be able to page it.

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