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Phantom emails!

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5 replies

by demosthanese

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I posted earlier today about how i should go about moving an old users emails into a new users mailbox. We came up with moving the pst file. So i archive the mailbox from outlook as a backup just in case. Now the old user (who still works here too) has none of her old emails! She still has the file structure set up but there is nothing in them! WHAT THE HELL HAPPENED!?!?!

What is most concerning is that since we are using sbs03 all her emails should still be there, even if the PST got deleted. I checked her mailbox in the store, it shows 13MBs. The PST is 53MB. So where did 2/3 of the data go?

So where did i go wrong and how do i fix it?

5 replies

by shady108

they are in the archived pst file :)

whereever you stored the archive they are there :)

by demosthanese

haha ty for the help earlier shady. looks like it was just enough to get me into trouble. lets see if i can get out of this crap.

I still have the archive PST, but when i add it into the Data File Management screen, nothing happens. I even manually put the file into the c:documents and setting/username/local settings/application data/microsoft/outlook folder. It acted like it was updating after a first login, then nothing new appeared in her folders.

by bincarnato

When you have outlook open, click on File in the toolbar and then choose import. Choose from file or .pst and then point it to your archive pst file.

by demosthanese

i actually had just done that when i came to close the thread. thanks for helping guys

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