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Port config for online tech support

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5 replies

by dwilder

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How do you configure proxy server ports to allow online tech dianostics and support by a vendor. Both Dell and Gateway offer such support but I don't know how to configure the ports even when I know which ports the vendor requires on the support server and the client LAN. Specs: CMS proxy software on WinNT 4.0 server with Win98se clients.

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by mgonzales

Most proxy servers will allow port filtering. Most of the time this is done as a winsock service. The ports that are needed would need to be identified from the company that will be connecting. However, depending on your evniroment, the security risk may be high. Consider putting an external modem that can be moved from server to server and allow them to connect that way.

Good Luck!

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