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Powerpoint wants a floppy

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9 replies

by o/siris

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I have an end user using Windows NT 4 Workstation, SP 5. They are Running MS Office 2000 Professional.

When they open most (not all) of the Powerpoint presentations on their system, Powerpoint states that there is no disk in the drive, and to insert a floppy in Drive A:. When this message is ignored (twice), the document now opens without error, until the nest time such a document is opened.

We are Running McAfee VirusScan NT, and it is fully up to date. No virus that we can determine. I have installed SR-1a for Office 2000, and that did not clear the error. The error began after receiving one certain presentation, but has extended to many.

For what it's worth, I suspec tit's a problem with a template or other similar startupoption for Powerpoint, but the error does NOT happen if Powerpoint is started up without a document. The error, however, does appear as soon as a presentation is opened.

Any ideas? I'm thinking of removing and reinstalling Powerpoint, but I'd like to avoid it, if I can.

9 replies

by dmiles

Sond like the file was a virus attached to it,and causing the floppy to be accessed,run your virus scan.

by idtent

sounds like you need to clear out all of the recent documents - I have noticed that if something is sitting in the recent folder when you open another file it tries to 'reference' that file - if one was saved to or opened from a floppy and it is still 'looking' for it that may be why you are getting prompted for the A: drive. Just a thought, hope it helps or at least gets ya in the right direction

by o/siris

Thanks!

I wound up reinstalling Powerpoint itself, and the problem cleared.

I did this, however, and some of the documents stopped asking for the floppy.

I'll give you credit for a partial answer.

by o/siris

I wish I could give partial credit, because I like the web site. But the problem remains. No entry in the Registry to correct my problem.

by donhein

I've had a problem similar to this one in the past on a laptop. I opened the presentation in Powerpoint and performed an edit to one of the slides in the presentation and made sure to save it on the C drive. Reopen it from the C drive!

by o/siris

This one isn't working. I have too many files to try it on. And it doesn't happen on all files.

Most of all, this began with one file, and moved to several others, most of which already existed when the problem appeared. I'm checking out the other ideas above.

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