Software

Ask something
Question Locked

printer ethernet card - one amber light?

0 helpful
4 replies

by Member 30313058 1 view

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
We have 2 printers in the office which failed to print jobs sent to them this morning. It looks like the nic cards of these printers have just one solid amber light -- the other light is off. Is it a co-incedence that both these cards died at the same time or do these indicate other network problems?

4 replies

by Member 30313058

can't ping or reach the printer on the network... hostname is not resolved.

by seanferd

Whomever has Admin rights on the network will need to diagnose this.

by Member 30313058

turns out that the problem was related to a dns issue..
Thanks for your suggestion

This discussion is closed to new replies.