I’m trying to install a printer for a friend of mine on her laptop. I’m not sure of the Printer Model or Serial Number, but I think this may be a Lexmark Software problem and not Hardware related. Whenever we plug in the USB Printer, we kept getting the error “Operation could not be completed. The print spooler service is not running”.
When we go to ‘control panel / Adminstrative tools / services’ to start/activate the spooler, we receive an error stating “Could not start the print spooler service on Local computer. Error 1068: The dependency service or group failed to start”.
I tried to get her to change the Dependencies by going into the Command Prompt and typing:
“sc config spooler depend= RPCSS”
“net start spooler”
But continued getting the same Error 1068. But she may have typed it wrong. So I wrote a registry file containing the changes to set the Spooler to depend on just the Remote Procedure Call as follows:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Spooler]
“DependOnService”=hex(7):52,00,50,00,43,00,53,00,53,00,00,00,68,00,74,00,74,00,\
70,00,00,00,00,00
When she rebooted the computer and checked services.msc, the printer spooler was running and we continued to install the printer without any problems. However, once she unplugged the printer from the laptop, and then plugged it back in at a later time, the printer stopped working again. Is there a patch or workaround to fix this or will we have to change the Spooler Dependencies everytime she wants to use the printer?