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printing with XP

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I am using a Windows 2000 print server and most of my clients are still using Windows 2000 but I do have several that are using Windows XP. Those that are using Windows XP are complaining that the printers are not responding right away and that often there is up to a five minute wait period before the printers will actually print. This is only occuring on my Windows XP users and not with the others. Any suggestion on why this is occuring?

5 replies

by sgt_shultz

have you tried other versions of the printer driver? what is the model? are you using your w2k for a print server? is it usb? parallel? did this used to work? what has changed? anything in the event logs? can you reproduce this at will? does it happen when logged in as administrator- domain or local?
how is everything else working? logins from xp's snappy? browsing fast?

by ann777

This is occurring because the drivers on the Win2000 print server are the drivers for Win2000. The WinXP users are being delayed because the drivers are not "meant" for their OS.

You can do one of the following:

Obtain the WinXP drivers for your model printers and install them on the Win2000 server (thereby resolving all the WinXP users printing delay).

OR

You can install the WinXP drivers locally (as a local printer) and then re-direct the Port on the Printer Properties to print to the network printer IP address (this tends to work much better, but unfortunately it requires hands-on work on each of the computers -- unless you have spohisticated users who can setup the port to point to an ip address).

by kcowdin

We are using the same printers and drivers that we have always used. The printers are a HP LaserJet 4300 and two HP colorink jet printer cp1700. They are all hooked up through the network.

by joseph moore

Yeah, I agree, it's the print drivers the XP machines got from your Win2K print server.
Here is a Technet article that tells you how to "push" printer drivers FROM a higher version of Windows to a lower one:
http://support.microsoft.com/?kbid=263090
This article was written for pushing Win2k drivers to a NT4 print server, but it still works with XP pushing to a Win2K server. I've done this myself, so that's why I know it still works!

by kcowdin

We are currently using Windows200/XP drivers so I do not believe that it is the problem.

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