Problem with Ophcrack livecd 3.6.0

hey guyz
my mom manage to lock her self out of her laptop XD
i tried to use ophcrack to reset the password from the boot but it stucks in this

”
Starting udhcpc client on : eth0
udhcpc (v1.18.4) started
Sending discover…
”
what the **** should i do 😀 ?
is there any other program that i could use ?
or just format ?