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PST Issue, Items missing during Move

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by slimmswitch

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Hey

Yesterday a user of mine needed to archive the sent items (outlook2003) which was 280mb , so i selected the emails that were to be moved to the archive and right click move to folder and i selected her archive.

I was notified today , when she goes to check the archived sent items none of them are there and i cant find them anywhere!

There was no error during the transfer. Is there any way i can find these emails or am i out of luck?

I even tried looking in recover deleted items... And nothing.

Please help if you know a way to retrieve these emails.

2 replies

by seanferd

Is there any way that these messages could have expired and been rendered inaccessible overnight? I hope they aren't deleted. Did you try searching the drive(s) for the PST with admin rights?

MS isn't super-helpful here, but the following may give you some hints. One item doesn't sound too good, so best of luck to you.

http://support.microsoft.com/kb/830119/
"Your existing folder structure is maintained in your new archive file. If there is a parent folder above the folder that you archived, the parent folder is created in the archive file, but the items that are in the parent folder are not archived. In this way, the same folder structure exists between the archive file and your mailbox. Folders are left in place after being archived, even if they are empty. You can only archive one file type, a .pst file."

http://support.microsoft.com/kb/813605
Archived file data is lost if you use Windows Explorer to open an archive file from Outlook 2003

http://support.microsoft.com/kb/297019/
Personal folder files are unsupported over a LAN or over a WAN link

edit: This was just archiving, right? The words "transfer" and "move" have me wondering if this didn't occur between 2 different machines.

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