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Reliability of Email

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Background: Looking through my mail logs, there are no indications of mail being received for a particular user from a particular domain. However, other users were receiving email from said domain.

My position: We never received it, email has been flowing uninterupted into our systems for 1200+ users without problems. The problem is not with my systems.

User's position: Internet email is 100% reliable. I'm incompentant because he never recieved some email message from a particular domain.

I'm looking for information (preferrably web links) that discuss the reliability of email on the Internet.

3 replies

by sergey kovzik

Hi, colleague

Hard situation. I know it when you have to prove your qualification... why not to send a test message from that silent domain to this user? :)

there are some links below... hope you'll find something useful.

lists.gnac.net/pipermail/firewalls/1997-October/035742.html
www.dominopower.com/issues/issue199904/postal001.html
www.lantimes.com/97/97may/705a033a.html

don't forget to remove spaces in URLs above

Sincerely, Sergey
Brainbench MVP for Win98 Administration

by rlbeaver

The last link was what I was looking for. Email is flowing from those domains (home.com, aol.com, etc.) into our network. The user just didn't receive a couple of messages (supposedly) and was indicating that our servers were unreliable because "...Internet email is 100% reliable every where else in the world..."

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