Removing a thumbprint password - TechRepublic
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August 19, 2009 at 06:32 AM
ebayva

Removing a thumbprint password

by ebayva . Updated 16 years, 10 months ago

One of our corporate customers gave me a Toshiba Satellite U205-S5002 to repair. A former employee has secured the laptop with his thumb print. Now the employers can’t use the laptop for his replacement. They’ve asked me to remove the thumb print passcode. This is not something I typically have to deal with, if anyone can give me a hand that would be great.

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