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Right FAX problems

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by gumbytech

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Is there some way that I can control what is displayed in the subject line of a RightFAX email that is received in Outlook? Or does the person who is sending the fax have the control of that.

5 replies

by kdrungilas

what version of RightFAX are you using?

You (or your RightFAX administrator) should be able to change the values on the RightFAX server. It has been a year since I set this up at a prevous position. Let me check my notes and get back to you.

by kdrungilas

This applies to RightFAX version 6.0 and above ONLY!

Yes, the message can be edited by adding the following registry value on the RightFAX server:

HKEY_LOCAL_MACHINE\SOFTWARE\RightFAX\Gateway\GatewayX

Value: ExchangeMsgs_0
Type: Reg_SZ
ValueString to replace current string. (Default value is "A new fax has arrived from ~1 (Part ~2 of ~3)")

Macro Values:
~1 = RightFAX CSID
~2 = Current part of fax
~3 = Total parts of fax

by kdrungilas

The RF admin (is that you?) can add any text value you wish, i.e., "Fax has arrived" OR John Doe (~1) sent you a fax", etc. My company used the "~1 sent you a fax" so users could sort on it easily using Subject line. Let me know if this helps.

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