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Runaway IE

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by labdaddy 1 view

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I have one system on my network that has a problem with Internet Explorer. Every time the operator opens the program, after a couple of minutes, it starts opening page after page of advertisements. I have tried clearing the cache, ran Pest Patrol,scanned for viruses after dueing a live update with NAV Corp Edition 7.60.926 neither found any problems that were not fixed. I deleted all the adware that Pest Patrol found. The home page on the system is MSN.com

What am I missing? What is causing the problem? How to clear it up?

7 replies

by quintar51

I've seen this problem before. It's most likely software the user installed. If you're using win98, checked the startup programs by going to start, run, type msconfig, startup tab. If you're using windows NT or windows 2000, press CTRL+ALT+DEL tocheck all running processes. Anything you're not sure of, end the task.

Also, regardless of what version of windows, checked add/remove programs in the control panel. It'll sometimes show up there. Once you find out what the name of the program is, you can go into the registry and delete from there as well.

good luck,

by labdaddy

The operator does not have permission to install programs (locked out with permissions). There are no new programs showing in either the Task Manager or the Installed Software menus.

by labdaddy

Ad-Ware seems to have done the trick. Once I ran it and cleaned the results, there has been no repeat of the problem.

Thanks.

by meganetcomputers

You may also what to check the processes that are running if it an NT style OS such as NT workstation, xp or 2k pro.

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