Windows Forum

Ask something
Discussion Locked

Scanner access permissions issue?

0 helpful
12 replies

by andy10

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
On a Win NT SP-6, when I install a scanner (TWAIN) on a PC, the PC will only let the user under whose login I was logged in and installed the scanner, to use it. All other users, can't use see the scanner or use it. We're operating in a multi-user environment. Thanks

12 replies

by bill cassada

What you are experiencing is typical to NT...it's supposed to be that way...to remedy your problem log in as the local administrator and install the scanner. Then all of your users will be able to access and use it.

by andy10

I have tried that (loggin in as a local Admin), but that didn't remedy my situation...

by bill cassada

Are you logging in as the ACTUAL local admin or as a member who is in the local admin group? It can make a difference.... Not knocking you, just making sure.

Other than that I would check to see if the user has set permissions on the resource.Were you able to install it successfully as local admin?? If not, what error or msgs did you receive?

by andy10

Yes, I'm logging in as the ACTUAL local admin... How would I check to see the permissions on a scanner? I didn't receive any error messages when installing as a local admin

by bill cassada

If the scanner is installed as a device the permissions can be set on it. If you simply installed the software to use the scanner then they can't.

You've got me stumped, my friend. I would completely uninstall the software, then perform it under the local admin....if that did not work, I would execute CHKDSK /F and try again.

Anyone else got an idea????

by rraheb

- What you need to do is give the users who will be using the scanner "Full Control" or "Change Access" on the "Winnt\System32" folder.

This worked out for me.

Rafik El-Raheb.

by slora

In addition to the privileges on the System32 directory, you may need to open up permissions on the HKEY_LOCAL_MACHINE/Software/(ScannerBrandName) key and subkeys.

This discussion is closed to new replies.