When the Dell Logo is on the Screen. It may be different on your NB but it is always shown on the screen generally at the bottom on the left hand side something along the lines of Press Key Whatever to enter setup.
This is the Basic Input Output System otherwise called BIOS. In this are the system parameters of how much RAM, what CPU what HDD and so on. There is a section in there that shows how hot things are and how fast fans are running.
NB stands for Note Book what all portable computers that you pickup and carry around are called.
I believe that TB has listed how to open the NB up in another post but if this is Under Guarantee you should return it to the Dell Service Agent for repairs. You will however need to backup the HDD as the first thing that is done here is to reinstall the Factory OS and Software which destroys your Data & Settings.
A Cool Pad is a structure that sits under the NB and draws air through itself sucking all the dust and other rubbish away from the NB's Air Intake. If you open the link here you can look at a picture and description of one.
http://tinyurl.com/ny8zn
This doesn't involve sticking anything but the device under the NB and frozen Food isn't suitable because th Plastic Packet blocks the Air Intake making the CPU get hotter and hotter till the system shuts down in the overheat condition.
A Desktop computer is a computer that isn't a Note Book one that now days has a Tower, Monitor, Keyboard, Mouse, Speakers and so on. I think you get that idea there. These are opened differently to a NB and are easier to work on and are not stolen anywhere near as much as NB's are.
The Make and Model of this unit is a Dell Inspiron 9400 Which tell us all this is a NB not a Desktop which you didn't in the original post so we had to guess as we do not know what you have.
So when you open the Task Manager or whatever it's called in Vista have you looked at the running Processes and see which one is using all the CPU Capacity?
If the fans are stopping it sounds as if the NB has either gone into Power Saving and not restarted properly or you have a major hardware problem. One of the Fans not working needs attention [b]NOW[/b] to prevent the Heat destroying the Computers Electronic Components that are part of the Circuit Board inside the case called a Mother Board. When this fails and you are paying for the repair it's cheaper to buy a new one than pay for the repair and then you get a guarantee with the new one and maybe nothing at all with a new M'Board.
Col