To the vast majority of users, the PC is a tool. They want it to do what they expect it to do, work when they need it to work, and not have to any knowledge or responsibility beyond knowing how to turn it on, launch the application they need, and turn it off.
This is not unlike most car owners and drivers, most owners of home heating and air conditioning systems, TV watchers, telephone users, grocery shoppers, and a host of other everyday aspects of life in the 21st Century.
Rather than expecting all drivers to share a mechanic or automotive engineer's enthusiasm for how cars work, the car is fairly self contained. Routine maintenance can be accomplished with a stop at the dealer whenever a reminder card or call is sent or an idiot light pops on.
The same should apply to computer technology. The users should not have be concerned with keeping their system up to date, securely configured, or even routine maintenance. This should be part of the warranty of the device.
Now just imagine the incentive to both hardware and software companies if the burden of ensuring their customers were properly protected fell on the source, not the user. Perhaps we would see a market dominated by quality, not marketing, as those who failed to do right the first time are tasked with the cost of repair.
Here on a technical forum it is great to discuss the underlying aspects of technology, but we need to remember that for everyone of us there are 1,000 or more users who have no interest beyond a tool that works as advertised.
