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Send and Recieve empty deleted items

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Send and Recieve empty deleted items folder in Outlook 2003. A user is haviong this problem and I cannot reproduce it. Is this a setting somewhere? All our users deleted items folders will stay until they empty them.

Thank you for your help

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by w2ktechman

In tools -- options -- other
place a checkmark in "empty deleted items folder upon exiting".
Now it will auto delete whenever Outlook is closed. I think that is what you were asking for.
Outlook will auto delete, but not that often, I believe default is 5 or 7 day old mail.

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