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Sent Items appear in Inbox

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5 replies

by cmacdona 1 view

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I have an Outlook 2000 user where not all the time but sometimes when she sends a message to anyone (no partciular person/s) she gets the message in her inbox instead of her sent items. I have confirmed she is not "replying to all" as this sometimeshappens and have also checked any rules + I have recreated her profile..

5 replies

by steved

Is it the Inbox itself or some other (or subsidiary) mail folder? If the latter, this behavior is controlled by an option under Tools/Options/Preferences/E-mail Options/Advanced E-mail Options. It's a checkbox that says "In folders other than the Inbox, save replies with original message."

If that's not the answer, then I'm stumped too.

Steve Diamond

by philando

I am not sure I understand your problem. The inbox is the default for receiving mail. What do you mean, she gets the message in her inbox instead of her sent items. Do you mean a copy of the message was placed in her inbox instead of her sent items?

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