SMTP Server error - I'm running out of ideas - TechRepublic
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May 12, 2004 at 07:28 AM
gm

SMTP Server error – I’m running out of ideas

by gm . Updated 22 years, 1 month ago

I have a 2 month old wireless network (3 x desktop, 2 x laptop). Last week we were suddenly unable to send email from any computer, we received the following errors:

“The TCP/IP connection was unexpectedly terminated by the server. (Account: , POP3 Server: Error Number:0x800ccc0f.”

“The connection to the server has failed. Account , server, , protocol, port 110, 0x800ccc0E.”

We can not send any email. We can still receive email and access the internet. The rest of the network is working correctly.

All the computers are running Windows XP pro. They are linked with a Dell wireless router/ access point which is wired to an ISDN router, connected to the phone lines. We have tried Outlook & Outlook express 2000 & XP

I have tried using different email accounts with different mail servers but have the same problem which makes me believe the problem lies somewhere on the network or each computer.

I have tried using the system restore utility to roll back to a few days before the problem started but this did not work.

I have stopped Norton antivirus from scanning outgoing email and have tried removing it completely from one computer but we still have the same problem.

Nothing has been changed on the network, hardware or software. The only thing that may have been added is a Norton virus update.

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