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Spy-ware

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4 replies

by bhavi

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For my last posting regarding shopnav spyware, I got the following answer.
"1st if this is xp shutdown the system restore.
2nd get spybot search and destroy update it and run it.
3rd http://www.spy-bot.net/ShopNav.asp. this is the procedure to remove it.
4th run lavasoft again.
5th the run your updated virus scaner
6th I also suggest you et a firewal"

But I could not understand the 1st and 2nd points. Can you explain little bit more?

4 replies

by oz_media

First of all, Windows XP restore has to be stopped or it will snapshot the infected file and replace it upon reboot.

To shut down system retore:
Go to My Computer and click on view system information. Then click on the System Restore tab and check the Turn off system restore on all drives.

Download spy-bot by visiting this link, http://www.spy-bot.net/download.asp

When finished, run Adaware: http://www.lavasoft.nu

Then reeneable system restore by unchecking the box you checked in the beginning.

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Side note, you will get much faster responses if you post to the Technical Q&A forum intead of discussions. This forum is more of a chat forum as opposed to a tech support forum.

Good luck

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