Security

Ask something
Discussion Locked

SpyBot Search & Destroy Problem

0 helpful
13 replies

by pierrejamme

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have been using SpyBot Search & Destroy since I first became aware of it and am enamored of it. However, it has been getting on my nerves lately.
I run it once a week and for several months now it has insisted I insert a CD into the CDROM drive??
I get this error: "SpybotSD.exe - No disk
There is no disk in the drive. Please insert a disk into drive M:. Cancel-TryAgain-Continue."

The only thing that works is to insert a CD and hit Try Again.

I have sent two emails to Safernetworking support, but never received a response. So, either they have no clue what causes it or are too busy to respond.

13 replies

by entawanabi

The most likely is that it needs to be refreshed, it indicates that; so something, likly an "IP" (Identity Protocol) for some reason is not there; finally, this is the ugly one, your system may not have the chip megs or the drive space available and able to support its operating. Sadly this does not tell you what to do to fix the problem, but it might let someone else here at techrepublic give you a solution.

by pierrejamme

entawanabi:
Thanks for the prompt reply.
I have uninstalled and re-installed to no avail. Computer is running 2GB memory and has 2 120GB hard drives with 50 & 80% free, so that isn't an issue.

by dmiles

Is Spybot the trial version that has expired and now wants the disc

The other thing is check your configuration,the box may be checked to scan SpybotSD.exe
SpybotSD.exe is part of SpyBot.

SpybotSD.exe is located in "C:\Program Files\Spybot - Search & Destroy\". [Edit]
cd-rom,if so uncheck and try again

by pierrejamme

As far as I no, there is no trial version of Spybot Search & Destroy.
Sorry I didn't understand what you wanted me to edit and uncheck in your second sentence?? The only thing to edit in that directory is "default configuration.ini"

by gary56789

Probably to save any needed data and reinstall (repartition/reformat) will probably be your most cost effective solution time-wise (since you have had the spyware/virus for so long). With time, some of these malware programs become so entrenched that even eradicating everything from the PC still leaves parts of the OS malfunctioning.

If you want to try to salvage the system and you have XP, download/update/scan with Microsoft AntiSpyware from Safe Mode with Networking. Delete any malware it finds. Also in this mode, do the same with your virus checker.

Spybot will probably need a complete uninstall/reinstall/update/rescan in Safe Mode.

If you still have problems with eradicating this from the PC, download and run HijackThis, and post the log to the HJT forum. The following link will get you started
http://www.tomcoyote.org/hjt/#Top

by pierrejamme

I don't want to get rid of anything, just trying to get Peter kolla's spy Bot Search and Destroy to scan my hard drives without trying to scan the CDROM.

Sorry if I confused you.

by otl

Checked properties on the short cut ? Target and Start in = wherever Spy-Bot is actually located ?

by pierrejamme

Sorry, I am using gregory Brauns Toolbar Launcher v 6.6 and it won't allow properties that aren't correct.

by entawanabi

Trying to refresh the operation might give you all the data I mentioned before; also see if you can get someone to set a Static Copy with a refresh cycle attached to it so that periodicallythe software will be refreshed. This copy is not kept in C drive but one of the storage or C drive support drives.

Thanks for the email.

entawanabi

by pierrejamme

sorry ctrservices@... I messed up on closing. I added a comment to your response also, but must not have hit "helped me". I owe you.
Peter

This discussion is closed to new replies.