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Toshiba A55 Laptop Crashed!

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by ezhilan 4 views

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Hi,

I have a Toshiba A55 laptop with XP SP2 Home edition. Last evening, when it froze, I switched it off. When I tried rebooting, the Windows boot screen appears and it does not go further. I tried pressing F8 and tried all the options but in vain. I don't have Recovery console installed in it.

I have 2 partitions, C and D. Both have 30 GB.

I don't want to use the Toshiba Recovery CD as it will wipe off my Hard disk data as well as my partitions.

Is there any way I can get back the data and do a system restore?.

Thanks for your time and help! Appreciate it very much!

7 replies

by ashij

First thing,

1. Can you boot into safe mode?
[u]Yes[/u]: some driver/startup option for regular boot is causing problem. To resolve, check if can Restore to last saved checkpoint.
[u]No[/u]: Go to 2

2. Press F8 during boot-up and select "Last Know Good Configuration". Does this work?
[u]Yes[/u]: Well, problem solved!
[u]No[/u]: Go to step 3 for advanced troubleshooting.

3. Hammer time, naah I wish... It's time to read the following article and see if this helps.
http://support.microsoft.com/?kbid=310396

If not, well then we'll move on to my favorite topic: An In-place upgrade, but hold off on that until we have exhausted all the other possible solutions.

Ash

by ezhilan

Thanks Ash for your response.

I did try the option 1 and 2 but it does the same thing i.e. hanging.

In-place upgrade?.

by ashij

Yeah for some reason not many peopel know about it. In-place upgrade is like filling a leakign bucket again. :P that's my analogy, but there are better ones out there as well.

You can try that, but I definitely suggest trying option 3 before going ahead with an in-place upgrade. An in-place upgrade will make you loose all the drivers and basic system settings. You will still have access to your programs and documents.

But again, please try option 3, as that affects only the kernel and not the look/feel of your curretn configuration.

Ash

by ezhilan

I have not installed Recovery console in the system before. Also, I have the Recovery CD from Toshiba.

Should I have WinXP cd from Toshiba?. I see only a XP License in the laptop box.

I don't know how to create the recovery console now as I don't have the WinXP CD.

Is there any other alternatives that I should try?. Please let me know.

Thanks for all your help and time.

by ashij

Hi! Ezhilan,

you can use ANY windows XP CD as long as it applies to ur laptop (if you are using XP Pro, only use XP Pro CD). If you have a valid product key, it's not (as far as i know), a crime to use someone else's cd, JUST TO RECOVER YOUR COMPUTER (if it wasn't supplied with ur laptop).

Ash

by shiney69rr

on a toshiba laptop you hit the ESC key. then go check out the drive that are available to see if you drive is even showing up. Just a thought.

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