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Trying to uninstall a program

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by lockoutgirl 1 view

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The program Symantec PCAnywhere has recently become corrupt on my computer. I've run it successfully in the past, and recently, when I go to run it, I get the error message "pcAnywhere is not installed properly. Please run SETUP". All attempts to uninstall through Control panel result in being asked for a CD. I do not have a disk for this version. I have a disk for a previous version, and when I try to just install that version, it tells me I do not have access to the registry. I have run regedit and tried to edit the registry where the Symantec files are located, but it is not allowing me to edit.

We use this program a good bit at work to connect with XP users, so I need to get this problem solved as soon as I can. If anyone has any solutions, I would be grateful.

5 replies

by rob.bagnato

I've been using a program called your unistaller. I am not a rep for the company nor do I sell it. It does a great job of completely removing programs from the computer. They have a trial download that gives ou 21 days to try it. Maybe that wil solve our problem. Anyway it's free to try...
Here is a link:
http://www.ursoftware.com/download.php

by lockoutgirl

Thank you! That program, even though it couldn't remove the software, opened up the registry so I could install over the old version. Thank you very much!!

by rbelieveit

Go to symantec.com/symnrt.exe and download tool to remove everything period,gut's feather's,etc.Even if it is a pirate issue it will still unistall any Symantec-Norton product have since 2002 if you have any hanger on's that you forgot about!Try it you'll like it,promise!

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