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Unabel to send emails

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8 replies

by john.cb1

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I have Office 2003 on my computer and i use Outlook but i am having problems sending emails this is what is happening

When i send the email

It either tells me that I have sent the emails but it comes back that has a mail administrator and I get a mail system report.

Or it does not send the emails and I have to disable my MacAfee Firewall.
This also happens when i email my ISP

I do have a router on and Windows XP with SP2. |also have Mcaffe Intersnet Security on.

I have tried to send emails to myself and i have been able to send and receive them fine.

Does anyone have any ideas what the problems is and how i can solve it

8 replies

by zaferus

Need more information please:

- What do the mail system reports say? (copy/paste me one please - you can put "xxxx" in the place of anything personal).
- Do you have it checked to use authentication when sending out?
- Is your outgoing mail going through a pop.* or smtp.* for your ISP?

Unless your security product puts something on your E-mails as they go out I'm not convinced that this is directly your problem - but let's work through this one and see what we can do!

-Z

by icb's corner

You must disable all protections for a short time and try to send the message.Then turn on protections one by one.
If mail server return a report then this server has a problem or e-mail address is wrong.
The authentication works fine if you can send and receive own message.

by jack-m

Hi, the mail you send out goes to a different place than the mail you receive. For example, my out going mail goes to "mail.abcdefg.com" and my incoming mail comes from "postoffice.abcdefg.com In Outlook check your account and make sure it's set correctly. If you sent mail to yourself it would naturally come back to you since your mailing address would be the server that sends mail to your address. For good measure call your ISP and make sure you have it right. Good luck
Jack

by john.cb1

The mail system report is

As part of the delivery process, your message was relayed to a machine which does not handle delivery status notifications. As a result, it is not possible to determine whether the message will get to its final destination.

The text messages attached to it one named details text says

Reporting-MTA: dns; mtaout02-winn.ispmail.private.ntl.com
Arrival-Date: Mon, 31 Jul 2006 21:44:16 +0100
Received-From-MTA: dns; aamtaout02-winn.ispmail.ntl.com (81.103.221.35)

Final-Recipient: RFC822;
Action: relayed
Status: 2.1.5
Remote-MTA: dns; mx.onetel.net.uk (212.67.121.123)
Diagnostic-Code: smtp; 250 Ok

Can you explain how i find the check to use authentication when sending out?

And if my outgoing mail going through a pop.* or smtp.* for your ISP?

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