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Unable to Insert Object in Outlook

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by steven.green

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When in a new message, and you want to choose to insert an Object (via Insert>Object), we get an error message that says "Can't open the object".

This is a Win95/98 environment with NT servers. We use Outlook 98 and Technet does not have anything concerning this message.
We are unable to use HTML format, as we need to have the option Insert>Object in order for us to attach DocsOpen references (via DocsOle)
Any ideas??

2 replies

by suemvp

What message format are you using? You must use rich-text in order to insert OLE objects. Do you have any problems inserting other types of objects?

by steven.green

It is not the insertion of DOCSOLE that is causing the problem, but the menu option itself does not work. We are using RTF format as standard, but for some reason the menu option Insert>Object is there (not greyed) out, but when we click on it we get the "Can't open Object" error message. I will re-post this incase you have any further ideas, but thanks for your interest.

Steve

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