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Unable to open second Intreanet window

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3 replies

by jonesy100000

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I have a user who is running win2000(sp1), office2000(sr1). when she is on the intranet page she tries to open a second window. The screen comes up totally white, no text, no picture, I've uninstalled IE5.5,office2000,sp1,and re-installed to no avail.

3 replies

by vince20

I have seen this strange behavior also, always when clicking a link that spawns a new window (which I guess is a javascript function).

When you uninstall IE 5.5, don't reinstall IE 5.5 - try just going with IE 5.01. See if it works. I know this doesn't fix the problem per se, but at least the user's computer will be usable for Web browsing (unless you want to install netscape..)

After doing the above, I later installed Office 2k sp2 and win2k sp2 AND IE 5.5, and did not have the problem.

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