5 replies
by stillatit
When you cannot send from your work account, you should get some kind of message, which should say why you could not send. Your mail admin should be able to look at this message and figure out the problem.
Common problems include:
1. Your account is disabled from sending internet email (at all). See your admin.
2. Your corporate firewall blocks access to that site. (see your admin)
3. The remote site has blocked your site. (Some sites block whole ranges of sites, or some entire ISP's because too much spam originates from that ISP. Some sites block sites which appear in certain databases of open relay servers, which could be used by spammers.) Your admin is the only one who has a chance of figuring this out.
4. The target site is using one of the "new" top-level-domains, and the DNS your work site is using does not recognize it. Your admin should be able to check this.
Good luck.
by cca
by gdunc65
by cca
by cca
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