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Undeliverable Email

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I am unable to send email to particular domain from my work location. I am using Outlook 2000 with Exchange 5.5. I am able to send email to this domain from my home account. Any ideas as to why this would occur? Thanks!

5 replies

by stillatit

When you cannot send from your work account, you should get some kind of message, which should say why you could not send. Your mail admin should be able to look at this message and figure out the problem.

Common problems include:

1. Your account is disabled from sending internet email (at all). See your admin.

2. Your corporate firewall blocks access to that site. (see your admin)

3. The remote site has blocked your site. (Some sites block whole ranges of sites, or some entire ISP's because too much spam originates from that ISP. Some sites block sites which appear in certain databases of open relay servers, which could be used by spammers.) Your admin is the only one who has a chance of figuring this out.

4. The target site is using one of the "new" top-level-domains, and the DNS your work site is using does not recognize it. Your admin should be able to check this.

Good luck.

by cca

I AM the mail admin. I figured it out. It looks like my ISP had a bad DNS entry for the target domain. I contacted them and got the issue resolved. Thanks!

by gdunc65

Another is that the Domain you are trying to send to has blocked your works domain. Domain is the @something.com

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