11 replies
by pierrejamme
Not much to go on. Are you turning off restore when you scan, see:http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
Here are a few other things to check.
Look in msconfig and see if something strange is in startup or remove startup altoghether and reboot to see if it stops.
Look in the hosts file and make sure it looks like this:
# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
Try SpySweeper from www.Webroot.com, it will find things that Adaware and SpyBot Search and Destroy don't.
by robby
Poster rated this answer.
by chris910
Try downloading a tool called HijackThis. it is best to download it from a site like www.cnet.com as several of the browser hijacks have incorporated stuff to keep you from going to the home site www.spywareinfo.com/~merijn/. Be Careful using this tool it can also remove good stuff. there are forums where you can post the output from the program and people will help you figure out what needs to be removed.
Good Luck.
by robby
Poster rated this answer.
by rindi1
You can try to boot into safe mode and the remove the Virus from Autostart from there. If that doesn't help, you can try creating a emergency boot disks with NAV on another, virus-free PC, make them read only an then boot your affected PC with those disks and try cleaning it that way. I'm not sure it the boot disks of NAV can write to ntfs partitions, though. Chack on the Symantec site for help on that.
Markus
by robby
Poster rated this answer.
by dsc
by robby
The truest answer. And the one I already knew
by gh0ztalarm
by robby
Poster rated this answer.
by robby
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