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Virus Removal

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by ljackson.desoto 1 view

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Hello -
I have a computer that is pretty badly infected with adware and stubborn virus called Download.Trojan. I think it is the one that causes multiple (usually over 20 at a time) IE windows to open automatically when connected to a DSL line. I have removed all the misc toolbars and other programs that have installed. I have run Microsoft's Spyware, Ad-Adware, Trend-Micro Online and Spybot. Norton's Bloodhound scan has also been run and there are 58 files that Norton's cannot delete or quarantine. I am trying to delete a dll file manually but, I only have the option to copy or extract once I find the file. Any ideas on how to get rid of these adware dll files?????? Help! Thanks.

12 replies

by rkuhn040172

You have to unregister it first:

regsvr32 /u name.dll

You can run this from Start, Run.

Also, for those truly pesty, try Safe Mode.

by sgt_shultz

sounds like vx2 variant...
if you still can't delete the file after unregistering it, my two cents 'take ownership' of it. see how at support.microsoft.com
but that is hard way, easy way is to get system in state where virus can't load. then files won't be 'in use' by the system and you can remove them.
one way would be safe mode, all the tools you need are available thru windows. if you can't get into safe mode then you'll need to boot from something else besides existing os to get at those files when not 'in use'.
if xp or win2k you may find it easier just to install second 'rescue' installion of os to boot into and repair the first. instructions for this at support.microsoft.com
my other two cents is: to get rid of this, you need to try to id this better imho. download.trojan only one clue. look for more. google 'apple pie' then look at IE status lower left. what website is this thing taking you to? another clue. what does ad aware report this as? vx2? another clue. post that or lurk in lavasoftusa ad-aware forums then you can get exact instructions for removal...

by darleneruelland106

If Norton could not delete or quarantine a virus it is because it is either running in the background or hiding in the system restore, 1st thing to do is to turn off system restore, then boot computer into safe mode and then do a full system scan with Norton, 99% of the time it will remove successfully.

by kalaivanan.vvelan

First turn off system restore, Boot into safe mode and run a scan .
If that does not work, then unregister the dll using

regsvr32 /u name.dll

you can use this command in Start->Run.

If your Antivirus is able to detect this process but unable to remove it, it means that it is embeded in some system process. by booting into safe mode, that system process itself may not run.

Also check ur host file. u can find it at
C:\WINDOWS\system32\drivers\etc.

you can open it with notepad. it should contain only 127.0.0.1 local host and comments precede by #.If there is any other entry delete them

Tell me if this works.

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