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Virus W32.Klez.H@mm

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by shanghai sam 1 view

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I'm using Norton Antivirus Corporate Edition, 7.5 version.I'm facing virus problem of W32.Klez.H@mm.I had downloaded the removal tools for this virus and runned in all my pc and is detected. But when i tried to scan the pc in my company using SSC. The email virus alert send me that this virus is detected and the actual action is : Leave Alone.When i try to scan that "infected"pc, the result shown that no virus is detected. How to resolve this problem. How can i totally clear the virus (Leave ALone). Its make me received many email alert every time SSC scan all the pc.

4 replies

by pierrejamme

I have been fighting this virus also, it is protective of itself. I use McAfee and their instruction are Command Prompt stuff, including renaming the scan.exe to clean.exe because scan.exe is disabled by the virus. Another thought is to use a strictly DOS baased scanned such as NOD32. Good luck

by techrepublic

Make sure you boot to safe mode. disable system reestore on XP and ME machines and run the klez removel tool. then remove your anti-virus from your system and then reboot the system and reinstall norton I did this on 150 workstations in a 20 hour shift.

by underconstruction

If SSC is still giving virus warnings and the workstations are not infected, make sure that you have deleted the files from the "Quarantine" of each PC

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