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Vista Ultimate Security Center Will Not respond.

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8 replies

by dwnelson211

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I have one PC on a network with no system restore available. It won't start the Vista Security Center from the Control Panel.

I need the original Vista key settings to manually restore the registry, as I'm certain that's where the issue resides.

8 replies

by rob miners

Check in Services to see if Security Center is running. It should be set to Automatic (Delayed Start).

WinKey+r and type services.msc and press Enter.

Volume Shadow Copy Service should be set to Manual.

You could always try a Recovery from the Vista DVD.

Keep us informed as to your progress if you require further assistance.

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by dwnelson211

Thanks Jacky, sorry for the long delayed response, but these two services are set up as you advised.

I've also checked "Remote Porcedure Call RPC", it is started and set up to start automatically; however am unable to stop it as all options are unavailable, however this service is unavailable for change on all my other networked PCs where the Vista Security Center main window can be opened. ("DCOM Server Process Launcher" is started, as an FYI). Also, "Security Center" service (Automatice Delayed startup) and "Windows Management Instrumentation" (Automatic) services are both started, stopped and restarted both of these services and rebooted.

I also received a Microsoft Vista Registry key fix file for the wsc and imported that into my registry.

Still despite above I'm unable to open the main Vista Security Center window from "Start>Control Panel>Security>Security Center". I get as far as Security, but when I click on the main "Security Center" header, I simply get the quick circular waiting icon and nothing more; no error message and the main window does not open.

I am however able to open all of the subclasses under "Security Center" except for "Check this computer's security status"; I receive the same quick waiting icon bnut no response.

Dave

by rob miners

or rebuilt this PC by now. Are any of the other Vista PC's showing these symptoms. See if this will help.

1. Go into Safe Mode With Command Prompt (repeatedly tap F8 as the computer is starting up, then use the arrow key to select the right option)

2. At the command prompt type: net localgroup "Administrators" "local Service" /add [enter]

See "The command completed successfully". Type: exit [enter] and allow Vista to start normally.

Note:

If you want to ever undo the above you can do that with the following commands (delete removes them from the group it doesn't remove the group or the account).

net localgroup administrators "local service" /delete

http://8help.osu.edu/3618.html

by dwnelson211

Unfortunately both my image backup and restore points were after-the-fact; I had tried these first prior to posting my issue with the Vista Security Center. This is the only PC in my network with this issue.

I successfully completed what you suggested, however this did not resolve my issue.

Any other thoughts?

Dave

by rob miners

as there is obviously a problem somewhere and I am not sure where to look next. Another peer may have some ideas but I would be reinstalling.

by dwnelson211

Yes, exactly what I've been thinking, although was hoping to avoid this.

Do you have any experience with an in-place reinstall of same OS (Vista Ultimate), and what I can expect?

Dave

by rob miners

would do a full install as I think that a repair install is if you are lucky only a quick fix and there is nothing better than starting on a clean hard disk with a fresh Operating System.

Having said that you could try a repair install just to see if it will solve the problems. I haven't tried a repair install on vista yet but I have used a complete backup of Vista that worked a treat.

If you do decide to reinstall try it this way.

Install Vista and then your Antivirus before connecting to the internet to do the updates. Let Vista go through it's updates to see if it will automatically detect updated drivers for your hardware. So far I have been lucky and I haven't had to load any drivers including Chipset, NIC, Video or Sound.

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