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w32/klez.H@mm

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by 1fasteddie1

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Well it attacked my computer. Downloaded a fix from Symantec and it cleaned my computer. Now Mc
afee antivirus does not work Version 5.21.1000.1. This software came loaded from Compaq. Error message states: C\programfile\mcafee\mcafee virusscan\vshwin32.exe file is missing. Also virus data files are missing and are unable to download files. Went to mcafee website and downloaded files for my version and it wont install and has an error mesage cant verify version. Any thought on how to fix?
thanks,

2 replies

by grimreality

FIsrt thing you will have to do is a complete removal of McAfee off the system. Once this is done go back to the McAfee site and download the most current version of thier executable. Just go into the Compaq link. Once this is done you wwill havea current up to date version.

by it support services manager

Symantec has a downloadable fix for Klez. Go to their website, download and run the fix. Then you need to uninstall and reinstall the NAV software.. You should check any machines that have network shares connected to your computer. The new version of Klez spreads itself through network shares

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