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W32.Novarg.A@mm.

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Still having problems with this virus. This is what I have done.

I have took the power supply from my modem so that I was not on the internet.

I then disable my system restore.

I ran the fix tool twice, and it did not find the virus, then enabled the system restore and connected back on to the internet. I scanned the hard drive with my Norton's Anti virus, and everything was fine.

But when I started to get my emails it told me that I had the virus again.

How can i get rid of it.

14 replies

by joseph moore

"But when I started to get my emails it told me that I had the virus again."
That is because this is an e-mail delivery virus. You must still be getting e-mails FROM people who are infected with MyDoom/Novarg virus.
Now, when you get the e-mails, the whole e-mail is downloaded to your machine, including the attachment.
Just receiving one of these e-mails will NOT infect you!
The only way to be INFECTED by this one is to double-click the attachment IN the e-mail.
But, since you still receive the e-mails, and since the attachments are infected, your anti-virus scanner will detect the virus in the e-mails.
Again, as long as you do NOT double-click the attachment in the e-mails, you are fine.
Just delete all e-mails that come in with the virus attached.
This virus does not infect you simply by receiving it in an e-mail. It is not like the Blaster virus, that if you were hit by it, you were infected. This one is like normal e-mail viruses. You receive the virus, but as long as you don't execute the viral attachment in the e-mail, then you are fine.
Can you stop getting the e-mails with the virus attached? No, not really.
You just have to not run the attachments so you yourself does not get infected.

by thechas

I might be wrong, but I suspect the Norton is finding that some of your e-mails are infected.

Take a close look at the message that is being previewed when the notification alert pops up.

Odds are it will be one of the various mail messages that transport the virus.

Delete the message from both the inbox and Deleted mail folders, and you should be okay.

Even if you are getting infected from an e-mail, most of the AV programs have trouble finding infected mail in Outlook Expresses compressed files.
Make sure that ALL potentially malicious mails are deleted.

Chas

by malkeetdxb

As the mail are being sent from a spoofed address,
if we enable reverse name lookup, can this
solve the purpose, everytime when we receive an
email it look the reverse lookup b're procesing

by john.cb1

Poster rated this answer.
How do i do this, can not understand what you are on about.

by john.cb1

Thanks for you help but i do not open an attachment, i just let the emails download. About half way through the download the AV informs me that i have the virus.

by arthur.fridman

It might be that you have a virus-infected e-mail in your mailbox in ISP. If you have a web (browser based) access to your mailbox, try to login and delete e-mails with attachments that look suspicious. If you don't have such access, try to contact your ISP and ask them to delete the mail in question.

by curacao_dejavu

The antivirus software is doing a online realtime scan of the emails that you are receiving.
Thus when it finds one infected email it will take appropiate action , before you even get to the email to read etc.

Leopold

by sue t

Do not enable System Restore until after you have done a complete scan of your system with your Anti Virus. I heard that your anti virus can not scan the system restore points when System Restore is active so you must disable it and then run the removal tool and then a full system scan to be able to completely remove the virus. I got this from Symantec's website when I had to remove the same virus from one of our client machines. I hope this helps.

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