What to do? What to do…

I’m contemplating a job to career switch. Right now I hate my job, and want to delve into the world of IT. I volunteer part time at a friends computer shop and I am learning quite a bit. Although I am not exactly sure which way to go as far as education/entering the field.

Is a degree/diploma the best thing, or is a MCSE type certifcation signifigant enough to open that initial door?

Any advice would be greatly appreciated..

In addition, I am a Canadian resident willing to relocate anywhere jobs may exist.

Thanks