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Where do I fit in?

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I started with the company in an Administrative position, although they hired me knowing my background in computers. At the time they had a DP Supervisor that handled the AS/400 and outsourced everything else. I started doing the network/PC side of things and inherited the AS/400 when the DP Supervisor left. My title is IT Coordinator because they didn't want to give me a manager/director title.

My boss has come to call me the IT person. She has said that she knows 'Coordinator' is inappropriate for what I've become in the last couple years but isn't sure what it should be.

I don't manage anyone directly but am writing all the policies and procedures regarding the network/security/HIPAA security. I train employees; take apart PC's to replace hard drives, cd-roms, etc.; load any new software; handle the phone system (mainly coordination with the company who handles maintenance. I can make some simple changes); handle the repair/replacement/addition of PC's, dumb terminals, printers, network devices in four facilities.

Since I've started I've completely upgraded our lab system; added interfaces between lab and our AS/400 to store lab results in transcription; added a firewall w/VPN and set up transcriptionists to work from home; set up whole departments (coding, business office) on PC's rather than dumb terminals; added print servers, printers and PC's to nurses stations to access our data, data from the hospital and imaging clinic and trained the entire nursing staff on these new systems; upgraded AS/400 OS and software (with contracted help); help desk function for 200+ employees; you get the idea.

I have an AAS but not a 'real' degree...and no certs. I've been working with computers since 1990 but not 'officially' until this job about 2-1/2 years ago (doing the IT thing).

What should my title be? Salary? I'm in Minnesota...not in the Twin Cities but not a small town either. Any opinions? Thanks!

19 replies

by stress junkie

Excuse me for moment if I appear to digress. I'm not a Bible thumper but there are some wise words in it. One quote that REALLY applies to careers is "A prophet is not respected in his own land." What does that mean? It means that the people who live where the prophet grew up remember this person when they were little. They remember when this person was little and put ink on the neighbor's cat's tail and when this person was the class clown in school. In short, people who know your history will think of that when they see you and will fail to recognize who you are now.

So how does this apply to your/my career? It's like this. When you start a job as a newbie people define you as a newbie. People will ALWAYS think of you as a newbie, even when you have gained a lot of experience and expertise. Your career is on a dead end track.

When you start a new job people will define you at your current level of expertise. Then, when you grow in experience and expertise you will have to find a new employer to have your skill enhancements recognized.

I can't comment on your inquiries about job title and salary. That would require that I know a great deal more about you. Where you live has a lot to do with it. Browse the IT job search web sites for some idea of salaries. Most jobs will post something like "salary commensurate with experience" or some other nondescript phrase. A few job listings will give you a definite salary range. Once you have that you can approach a job recruiter and say that you expect ???? for a salary. Use the highest salary that you saw posted on the job sites as your STATED expectation and see what happens.

In summary: Forget about your current employer. Find a new job at a new employer that better matches your career interests. As far as salary is concerned you can research salaries in your area with your skills by means of IT job search web sites. Find the most amount of salary that anyone is paying for your general skill set. Then go to a job recruiter and tell them that this is the amount of money that you want to make at your new job. See what happens.

by scmgithd

I'm happy where I am and pretty satisified with my salary. It's never enough, just like everyone else in the world but could be worse! ;)

Maybe I wasn't clear. I was wondering more where I fit in in the industry as a whole. Is my skill set valuable outside of this company? What would I be considered in a company with an IT department?

The company I work for is great. They gave me a real chance to do the IT gig, rather than just do it on the side. They've been helpful with training and understanding when I need to call in the 'professionals' on something I'm not comfortable handling.

I do appreciate the advice though. I think in a lot of situations you'd be right on. Thanks for the reply. Have a great day!

by dc_guy

I think Junkie's reply is right to the point. However, if you're really an IT person at heart you're still waiting for a specific answer to your specific question. I would say you are a network engineer or a network administrator, or more probably both. If you were in a major metro area with a high cost of living like Washington or S.F. and I was the hiring manager, I would pay you somewhere in the $50-65K range for what you're doing. You should work on your 4-year degree, it will open up more opportunities and get you noticed. It doesn't have to be in IT, business or math would be fine, just show me that you have the drive, IQ, and discipline to do it so I can take you more seriously.

by scmgithd

You gave me the exact info I was looking for. I'm in a *much* smaller area, cost of living would be a lot lower here.

I've been trying to figure out how to make the 4-year degree thing work. Do you think on-line degrees are respectable or not worth the time?

Thanks for the advice!

by jdmercha

But a fully accredited institution is better than one that isn't. Check out the MN sate schools and see what the accrediting body is. Many accreditied Universities are offering online degrees now.

by atxstranger

I started at my current job as an Administrative Assistant and inherited the IT side of the house when the company split and the Network Admin left. After I got my 4 year degree (Business degree in MIS), I was promoted to IT Manager though my duties didn't really change. I don't have any direct reports but I do all of the configuration and setup of the computers, the server equipment, the phones, the copiers, write and enforce policy, etc etc etc.

Calling you an IT Manager may ruin your overtime (if you get any) but you don't necessarily have to have direct reports to be a Manager (though it helps). My salary sits just under $50K but I also work in a smaller office than you do.

by scmgithd

Where are you located? If you don't mind me asking. Or at least, how big of an area. I'm from central MN...not an area with a huge cost of living.

Oh, and the overtime...what's that exactly? LOL

by bfilmfan

As I recall, there were distinct advantages to living in Austin as compared to dealing with the traffic issues in Dallas/Ft Worth or Houston.

Smaller cities usually don't always offer the largest salaries, but there are trade-off's to anything in life.

by jdclyde

Lets put it this way, there is one "main strip" and it is two blocks long. (don't live here)

They don't even have a 7/11 here for gods sake! How am I to make it through the summer without my slurpies?

Durand Michigan, known for the railroad. It is a central hub in Michigan but the trains aren't what they used to be thanks to the "safety commissions" doing everything they can to make sure that our trains can't compete.

Look at the difference between EU standards and US standards. We can't put in a bullet train because of all the restrictions make it too heavy. So the same trains in EU that run just fine are not allowed to run here.

by jdclyde

Like you, I have grown in my position. Started as a programmer, added System Administration and, software/hardware support. From there I added Network Administration and Security.

Rather than have multiple titles, we bastardized them into "Computer Systems Administrator".

If you look in programs like "descriptions now" for identifying jobs, you will find there IS NOT a title that has kept up with us.

Pay, you should get a wage that makes you happy. Don't worry about what others are making unless you are willing to go where others are. Too many people get petty with pay scales and see it as a status thing based on how much they make. Only a complete loser would feel cheated at their present pay scale based on finding out someone else makes more.

If you like where you are at, that is worth more than the big paycheck at the end of every other week. I could double my income if I would move to a bigger city about 3 hours away, but my friends and family are what I live for, not that paycheck and I won't trade them for money. This is purely a personal choice, not a judgement against people who move to get jobs. It is just a different way of living my life that I have chosen.

Good luck and go where you will be HAPPY, not where you make the most money. Losts of unhappy rich people out there, and a lot of people that jump jobs only to get laid off.

by scmgithd

I'm fairly happy with what I make, especially considering that this company gave me a chance to prove myself. I was just curious where others were. Looking at the locations of the people who responded, I'm probably about where I should be.

Title shouldn't matter, but it does if solely for the fact that Network Administrator looks a heck of a lot better on a resume than IT Coordinator.

I'd never want to move to a big city. This was a big enough jump from the farm for me! :)

by jdclyde

just under the 50K, but they invest about 10k a year in training and putting me through college.

Get treated well, and have respect from the (most of) the users. I am also doing something I enjoy.

When people ask me what I do for work, my answer it nothing. I just get paid to play with all the cool toys.

by johnnywatt

I'm about to bag this entire IT shenanigan. I'm so bitter from my last employer's depeciation and I can't stand where I've been heading since. When I young I worked with this kid that wanted to be a bum when he grew. He said, "John, I'm going to be a bum at the beach. And be a painter". He was serious as all hell. How is the job market for painters at the beach? Anyone?

by hockeyist

What I would do if I started my IT career over again is to better understand the business that I am working for. By understanding the business IT connection you will be able to deliver an actionable set of strategic intentions. This IT plan will help the business achieve its strategy and you a pay rise (if the company recognises such achievments that is). Most companies suffer from a lack of good leaders (leaders being different to managers). Sometimes you need to "manage up" (or "lead up" if that makes sense) to meet your goals.

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