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Why does modem keep kicking off?

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I have a HP Pavilion a520n.When I turn it on it works for a couple of minutes and then all of a sudden it just kicks off and goes back to the star-up,sometimes it will let me get on windows and sometimes not before it kicks off.But it doesn`t stay on for long at anytime.I have Windows XP 2.I don`t know if it is in the off/on switch or the program itself.I`d appreciate any help with this that you can give me.

3 replies

by ic-it

Turn off and unplug the case. Hol the power button in for about 30 seconds.

Take off the side of the case and use a can of compressed air to blow out all the dust. Do not allow the can to be tilted too much.

Use something to prevent the fans from spinning while you are blowing out the dust.

Then plug it back in and power it on.

Verify that the fans (power, cpu, case, video, etc) are operating properly.

If you feel you have the skills, obtain some thermal putty, remove the heatsink and clean it and the cpu from any old paste. Next apply a very light coating to the cpu, reattach heatsing and plug in it's fan connector.

It could also indicate a failing power supply. Test that and or replace with a known good one.

by poppatab

Hello,

Is it the modem that stops working? ie: the little blinky lights go out and the modem restarts itself? Is it your computer that sometimes lets you log into windows and then reboots? If the computer is constantly booting then you may have a virus. Heat may also have a part in the computer's performance. If it is your modem that is recycling; consider contacting ISP support to see if they can trigger your modem or at least observe the errors or erratic behavior. A quick look at the HP support site shows your computer is fairly old so you may want to consider reconfiguration. Clarified information and more information is needed before anyone can figure anything about your computer.

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