Laptops Forum

Ask something
Question Locked

Why Does Skype Crash My PC?

0 helpful
2 replies

by briancatt 2 views

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I have a 1.5Ghz HP Laptop nc4000 running XP SP3. It works fine with everything except Skype after v2.5. v2.5 just works.

When I load later versions they freeze the PC as soon as I start to use Skype and only a hard reboot will recover it. Not cntrl-alt-delete even. Sometimes it freezes, sometimes it freezes with an oscillation on the speaker output. When I reboot the desktop background is white and the computer asks if I want to restore my active Desktop. I do.

Is this behaviour anyone recognises with a known fix? Skype help is not.

Its a bit crucial for me as Skype are mailing to say they will soon stop v2.5 working, maybe a clue there.......... what changed that breaks my PC?

REALLY grateful for any ideas.

Brian Catt

2 replies

by older mycroft

You HAVE been uninstalling Skype, before updating it, haven't you?

Check that your active desktop isn't locked into a specific web page.

This discussion is closed to new replies.