I’m having an interesting issue with a shared label printer on my network.
I have a win98 PC sharing a label printer. Another win98 machine can print to that share just fine. However, a win2k PC can add that printer to it’s printer’s but cannot print to it.
I don’t get an error message but I do get a message stating “Cancelled printing”, with an “Ok” button.
I uninstalled the label printing software and the printer from the win2k machine and shut it off. Turned it back on and installed everything again but, still no luck.
I called the label printer manufacturer and they said it’s a network issue and they don’t support network issue’s. I’ve checked the Microsoft TechNet and found no help there.
Just wondering if anyone else may have an idea as to what I could try.
Thanks:)
Stan Armstrong with Analysts International
User Support Services
California District
Computer Specialist
sarmstrong@analysts.com
925-691-2763
1850 Gateway Blvd. Suite 120
Concord, CA. 94520