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Windows Media Player--No Video

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5 replies

by mztilbel

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My system is XP, with Windows media player 10.
The problem I'm having is that when I receive an e-mail with a wmv file attached, when I click to open media player and play it, I only hear the audio, the video doesn't play. I've tried reinstalling, different settings, nothing seems to work.

When I forward the e-mail to someone else, it works fine.

Help!

5 replies

by charliespencer

We've seen this on laptops with external monitors or projectors. We have to toggle the display so the system uses both the built-in and external displays at the same time.

by jason.h.freeman

I have seen this issue occur on laptops when it is docked and the video is being displayed on an external monitor or projector. What happens is the overlay for the video is set to the laptop LCD and not to the external monitor. Most laptops have a feature to let you display your video on the LCD and the external monitor at the same time. However, the overlay can only be displayed on one screen or monitor, at a time. To switch the view for video output, try your FN+F5 or FN+F7 (refer to your laptop user manual for keyboard and function keys) keys. Hold your FN key and press F5 or F7. Subsequent use of this function will cycle through the different display modes. You can also test this by opening the lid of your laptop and see if the video is being displayed on the laptop screen but not on the external device.

by paulayotte

You're missing the video codec for viewing that particular file.As I recall Diet Kaza comes with
a video codec bundle.You can also download more off the internet.Other codecs such as DivX bundle are available as a free downlaod.
Good luck.

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