I don’t know why I keep getting involved with these things, but I volunteered to clear my brother and sister-in-law’s machine of the numerous viruses and spyware that had overtaken their machine. (nieces downloading junk!)
Anyway, I believe that I’ve ridded the machine of most of the little buggers and put some safeguards in place, but now I’m down to two windows updates – the IE 7 and kb922582 (which is supposed to resolve a problem of NOT being able to install updates as I understand it!)
The files download, but as soon as they begin to install, the system crashes and restarts. Then I get the familiar box that says “windows has recovered from a serious error”. The update log indicates error ox8007007E, and I’ve attempted some tweaks recommended by an online techie to no avail.
Has anyone dealt with this and found a good solution – short of reformatting?!
Thank you!!