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Windows Updates hangs

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I experince dificulties to do Windows Updates on WinXP. It hangs with "Checking for latest..."
CPU 95-98%. Sometimes after 3-4 min I eventualy get the screen with updates sometimes I have to just reboot machine. Does anybody else face the same problem?

11 replies

by alexr

I got Barracuda but even I shut down it I face still the same problem. Everything is opened.

by Member 30634329

First of all, check the %Winroot%\WindowsUpdate.log file.
If there's nothing obvious in there, stop the Automatic Updates service and delete the WindowsUpdate.log file. Then start the Automatic Updates service and try again.
Also check WMI. Right-click "My Computer" and choose Manage. Under the "Services And Applications" node, right-click "WMI Control" and select properties. Make sure that on the General tab there was a successful connection to WMI. If there are any errors, resolve them and then restart both the Windows Management Instrumentation and Automatic Updates services.

by alexr

WMI Successfuly Connected. Nothing suspicious in the log. It's extremely slow.
But I made a little research on the Internet and see a lot of complains about the same problem. Here is an example :

There have been several posts in this news
group in the last few days about this problem:

"CPU Usage to Update" 9/16/2006 7:51 PM PST

"Laptop very slow when Automatic Updates
enabled" 9/15/2006

"System Hangs, Green Bar Loops Forever, CPU
runs at 100%" 9/14/2006

A reply to "Laptop very slow when
Automatic Updates enabled" 9/15/2006"
written by Robear Dyer (PA Bear) MS MVP-Windows
seems to be the best answer that I have found.

He posted this link:

------------------
The Automatic Updates service may stop
responding:
("The Automatic Updates service may
increase memory consumption over time..")

http://support.microsoft.com/kb/914810/en-us

-------------------

That article says there is a hotfix
available from Microsoft Product Support
Services, and that the charges for the
support call "may be canceled if a
Microsoft Support Professional determines
that a specific update will resolve your
problem."

I have not called Microsoft yet because
today is Sunday. I may call them tomorrow
and see if I would be charged for this
hotfix.

by «/\/\ø|ö±ò\/»®©

> Sometimes after 3-4 min I eventualy get the screen with updates sometimes I have to just reboot machine. <

How long have you waited to see if anything happens? Next time you want to reboot, wait about an hour and see if you eventually get an error message. The following links are geared toward troubleshooting / working around a specific AU / WU error (0x8ddd0009), but may also assist you.

http://mygreenpaste.blogspot.com/2006/09/0x8ddd0009-with-microsoft-update.html
http://mygreenpaste.blogspot.com/2006/08/error-0x8ddd0009-with-microsoft-update.html
http://mygreenpaste.blogspot.com/2006/08/another-possible-fix-for-error.html
http://mygreenpaste.blogspot.com/2006/07/windows-update-and-error-0x8ddd0009.html

by alexr

I made test again this morning. I was waiting 3 min 20 sec until got the list of updates. I remember that before it was only 20-30 sec.
I just wonder if it happens only to me or everybody got this delay.

by markus.tallqvist

No other method (MS hotfix, turning back to WinUpdate etc.) worked for me but this worked :
( 1. Open the properties of the "Automatic Updates' service. )

( 2.In the tab "Log On", make sure the option "Local System account"
is selected and the option "Allow service to interact with desktop" is
unchecked. )

( 3. Repeat the above steps with Background Intelligent
Transfer Service (BITS) service )

4. Re-register Windows Update components by opening a command prompt and typing the following commands (I just use a batch file):

REGSVR32 WUAPI.DLL
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL

5. Stop the Update service (also from a command prompt):

net stop WuAuServ
( "Automaattiset p?ivitykset" )

6. Delete the Update folder "SoftwareDistribution" under "C:\Windows" (normally)

7. Re-start the Update service (from command prompt)

net start WuAuServ

8. Manually start Microsoft Update & follow the prompts (eg install ActiveX Control) etc.

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